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A very ordinary room without an included breakfast isnвЂ™t worth Courtyard prices, particularly when customer service is lacking. When managementвЂ™s attitude is that problems are the guestsвЂ™ fault, that attitude filters down to all staff members. (Free parking on the public street was available within 50 yards of the hotel entrance.) When the friend traveling with us told the assistant manager that she and her husband had returned to their room late the previous night to find their wet towels piled in the tub, the assistant manager responded that the guests should have read the notice provided at check-in (none was provided). An appropriate response would have been thanks and an offer of points or waiver of the ridiculous parking fee. When we checked out, I told the front desk person about these two needed repairs. Our shower door leaked, creating a puddle on the floor, and the toilet seat was dangerously loose. In our room, hanging from the towel rack, was a card stating that, if you wanted towels changed, you should leave them in the tub.

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There is a Starbucks in the same FREE parking lot along with gated parking underneath the building.Дў.82km from Maya Cinemas At check-in we werenвЂ™t told that there would be a charge for parking, and we werenвЂ™t told that linens would be changed only upon request. There was also a waffle maker, some muffins, along with a juice machine. There were merely a few people at breakfast which featured decent breakfast sausages, pre-made scrambled eggs, and continuously steamed breakfast potatoes.

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To my surprise, the parking lot merely 1/3 full when waking up first thing in the morning. Padding was extremely minimal and moving on one side of the mattress meant that the entire mattress was bouncing along for the ride! #poorCarrot Sheets and pillowcases looked clean, same with towels that were in decent shape. The biggest challenge of the evening was the extremely basic Bonnell inter-linked coil mattress.

The window HVAC was a combo heat/AC unit that was surprisingly quiet.

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The TV had a good selection of premium channels including a Netflix icon. Wifi was complimentary and worked flawlessly. The bathroom was gigantic with decent water pressure and typical Hampton Inn amenities. The room itself was also in fantastic condition with the main entry and bathroom lighting able to be controlled via the TV and perhaps the Hilton app. There were Lysol wipes by the front desk along with coffee and hot water. Came back again after 4 hours to the same front desk associate, this time with a mask and name tag and my room was 'ready,' although she was 'too busy' to call me when the room was ready. Alternate rooms were 'unavailable' as the hotel was 'full booked' for the evening. Upon arrival, the front desk associate informed me that my selected room wasn't ready yet, but assured me that it would be ready within the next 30 minutes and that she would call when it was. Booked direct and was able to select my room 24-48 hours prior to arrival, as well as select my time of arrival. 1.37km from Maya Cinemas Stayed here the other night and it was a decent experience.